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Catering operations software

Run every catering order from first email to paid invoice.

Inbox, proposals, e-signature and payment, production sheets, driver routes and QuickBooks, in one system. The order carries itself from step to step, so nobody types it twice.

How it works

Follow one order through PrepFlow

Harbor & Pine Studios wants lunch for 40 on Thursday. Here is that order at every step, on the screens your team and your client would see. The studio and the order are made up.

01Inquiry

The inquiry lands in your inbox

Jordan at Harbor & Pine emails about lunch for 40 next Thursday. PrepFlow pulls it in from Gmail, links it to the client and suggests three replies written the way you write.

  • Gmail, synced
  • Suggested replies
  • Build proposal from the email
02Proposal

Build the proposal from your menus

Pick a package, add the extras, and PrepFlow does the math: per-person price, delivery, service and tax. It goes out as a PDF and a link.

  • Packages and add-ons
  • Fees and tax worked out
  • Options side by side
03Sign & pay

The client signs and pays from one link

Jordan opens the link on a phone, reads the terms, signs with a finger and pays the deposit by card. Or picks check, ACH or cash and pays later.

  • E-signature
  • Deposit or full payment
  • Gratuity, if you allow it
04Production

The kitchen cooks from the production sheet

The signed order shows up on Thursday's production sheet in pans and pieces, with the time it has to be ready to make the delivery window.

  • Pans, pieces, quarts
  • Kitchen ready time
  • Hot or cold, labels
05Delivery

The driver has the stop on a phone

The driver sees the leave-by time, the items to load and the notes for the door. At the studio they take a photo and get a signature.

  • Phone number and PIN
  • Leave-by time per route
  • Photo and signature
06QuickBooks

The invoice is already in QuickBooks

The signed invoice went to QuickBooks Online with the customer, every line, the tax and the deposit. Nobody types it in.

  • Customer matched
  • Income account per line
  • Payments recorded

Orders that don't start with an email

Online store

Clients order packages on their own, choose a delivery window or pickup, and pay at checkout. The order lands on the same production sheet.

Meal programs

Daily meals for clinics and other sites. Each site sends its counts from its own link, and late changes are flagged to the kitchen.

Everything in PrepFlow

Sales

  • Gmail inbox with suggested replies
  • Client records with every order
  • Proposals from your menus

Money

  • Sign & Pay links with e-signature
  • Card, or check, ACH and cash
  • Invoices to QuickBooks Online

Kitchen

  • Menus and recipes
  • Production sheets and ready times
  • Temperature logs

Delivery

  • Driver app with routes
  • Leave-by times
  • Proof of delivery

Team

  • Roles and permissions
  • Staff and time clock
  • Event staff and certificates

Questions

What is PrepFlow?

Operations software for catering. The inbox, proposals, e-signature and payment, production sheets, driver routes and QuickBooks live in one system, so one order carries from the first email to the paid invoice.

Who is it for?

Caterers who deliver: corporate drop-offs, events with staff on site, holiday orders and daily meal programs.

Does it work with QuickBooks?

Yes, with QuickBooks Online. When a client signs, the invoice goes to QuickBooks with the customer, the lines and the income account for each line. Online store orders go there too.

How do clients sign and pay?

They get one Sign & Pay link. It shows the proposal, takes their signature, and takes a card payment for the deposit or the whole balance. Clients can also choose to pay by check, ACH or cash.

Do drivers need to install anything?

No. The driver app opens in the phone's browser, and drivers sign in with their phone number and a PIN. They can add it to the home screen if they like.

I work for a kitchen that uses PrepFlow. How do I get in?

Your manager invites you from the Team tab. Then sign in with the email the invite went to. Drivers use the driver app instead.

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